I get so many emails each day. Etiquette-wise, how long is too long to wait to reply?
The homepage for my Internet browser no longer goes to the page I originally set up. It changed automatically. What happened?
Sometimes when I'm filling out forms on a web site, my private information automatically appears as I'm typing. Why does this happen and is my privacy being threatened?
I'm tired of buying two of everything. Is it possible for my kids to share their digital music player?
My son wants a camera and web-enabled mobile phone, but I've heard that some schools are banning them. Why is that?
We have a road trip coming up. Can I transfer my old books on tape (or CD) to my iPod?
Is it legal to upload TV clips from my favorite shows to sites like YouTube?
Is there a way to automatically back up certain files, such as my email addresses?
The online social network I use asked me to enter the password for my email account so that it could find my friends who might already be members. Is it safe to do this?
Is it safe for our family to get medical advice over the Internet?
If my son loses his MP3 player or laptop, is that covered under my homeowner's insurance?
Is it safe to use any web sites that let me see all my financial accounts in one place?
Where's the best place to download safe video podcasts for my kids to watch?
We're considering buying an inexpensive refurbished computer. Any pitfalls we should avoid?
I got an email from an online auction site confirming that I had purchased a new TV. But I didn't make this purchase. What should I do?
Can I safely access my web site bookmarks from any computer?
I seem to get lost when searching the Internet and I want to avoid ending up on a dangerous or offensive site. How can I conduct streamlined searches and get the information I want faster?
I'm always worried our laptop could be easily stolen. Is there a way to protect it?
I heard that some laptops are a fire risk when they overheat. Are laptops a fire hazard?
I keep getting emails from my own email address, and the subject lines are always really lurid. Has someone hacked into my account? What should I do?
I want to set up a wireless network that covers my home and detached garage, which is 500 feet away. How can I reach this large area securely?
The social network I signed up for sent me a note that it has changed its privacy policy. What does that mean for the privacy of messages I send to friends, the family photos I post and the personal information I put on my profile?
I have a surge protector that's kept my computer safe for the last five years. When should I get a new one?
I just got a new computer because my old one was riddled with viruses. I would like to keep many of my old files, but is it safe to transfer them over?
When I visit certain Web sites, I get an error message on my computer that says I must have "cookies" to use the site. What is a cookie, and is it safe to use them?
My son wants to add songs to his iPod from two different computers -- our family home computer and his laptop. How can he do this without erasing the songs he already has on his iPod?
I use Skype to chat with friends around the world. But what should I do when I get a message from a user I don't know?
I have a new follower on my Twitter account. She tweets links to pictures of herself. There isn't much info in her Twitter profile, and I don’t know who she is. Should I click on these links?
I've been looking for jobs online but I don't want my CV to get lost in the shuffle. How can I make sure it was received?
I've heard that hackers might install keystroke logging software on my computer via the Internet. What is it? And how can I stop it?
How do I best protect my privacy on social networking sites like Facebook and MySpace?
I have virus protection software, but I keep getting warnings saying my computer is at risk and needs antivirus protection. What should I do?
How do I prevent neighbours from getting onto my wireless Internet network and surfing the Web on my money?
My 65-year-old retired mum has never been online before, and she wants to keep in touch with me and the children via email. How can I get her started safely?
How often should I empty the recycle bin on my computer?
Do websites, like video games or movies, have rating systems to protect children from adult content?
Is there a way that I can remotely teach my mum how to use her new computer?
Do web sites, like video games or movies, have rating systems to protect kids from adult content?
Everyone in our family uses the computer a lot. How can we prevent wrist or other injuries?
How can I let my teen shop safely online?
Where does spam come from?
If I click a pop-up ad to answer a quiz question or play a quick game, will the advertiser be able to get my personal information?
My friend is always posting pictures of our kids online but I feel a little nervous about it. Do I have anything to worry about?
Is it illegal to burn my digital music onto CDs?
I'm changing email addresses. How do I make sure people who email the old one can still reach me?
When I search the Internet for my personal web site, a lot of other sites come up with the same domain--but they are not my site. What's going on?
We're going to let our 16-year-old son have his own computer in his bedroom. Are there any ground rules we should set?
At what age is it OK for my child to go online alone?
I never give out my work email address but people seem to find it anyway. How do they track it down?
I don't always want to use the small screen of my laptop. Is there a safe way to connect my laptop to a regular-sized computer monitor?
My computer has many programs that I don't use and they are taking up memory. What is the safest way to delete these program files?
Texting and web surfing has made my daughter's cell phone bill too high. Are there more affordable alternatives?
My accountant's computer was stolen and my tax return and personal information could be exposed. What should I do?
I've heard that some social networking sites offer parental notification features to keep kids safe. How can I use these controls?
My friend uses a "nanny" camera to monitor her kids' caregivers. How is this used to protect children?
My friend always forwards me chain letters, jokes or well-known email scams. How can I get her to stop?
My daughter is being harassed on a social networking site. Who do I report this to?
Why does my laptop sometimes get hot and the fan revs up?
How do viruses, worms, and Trojan horses get onto my computer?
I've heard you can use tools to track the location of people who visit your MySpace profile. Is this true?
Sometimes I work at home on weekends and use my personal email account to send information to co-workers and clients. Is this a bad idea?
I want to recycle my old cell phone, but I'm not sure how. Any advice?
Friends tell me they never get junk email, but I get a lot. What am I doing wrong?
The tech guy at work always us emails about backing up our documents. I'm embarrassed to say that I don't know how to backup. Do I really need to do this?
My computer sometimes freezes up and if I can't close down my files I just unplug the PC from the electrical outlet. Will doing this harm my computer?
My neighbor recently halved her monthly phone bill by switching from her traditional landline telephone service to Internet calling. Is so-called voice over Internet protocol (VoIP) safe? What are the pros and cons?
Sometimes an email from a friend ends up in my junk mail folder. How can I receive the emails I want, and direct the unwanted ones to my junk box?
My teenager's new friend claims he's a computer hacker? Should I be alarmed?
When I surf the Web, sometimes new windows pop up on my computer screen. Are they dangerous?
We only use our computer to do homework and email friends. Do we really have anything that a hacker would want?
Protect your family computer from viruses and other threats.
